Deaf Individuals across the Nation look to Maryland Company for
Cost Effective Interpreting Solution
Released
on: May 7, 2009, 9:01 am
Author: WeInterpret.Net
Industry: Management
We
Interpret.Net and We Interpret Linked open a Video Remote Interpreting
(VRI) call center in Owings Mills, Maryland. This new call center,
staffed with local, nationally certified Sign Language Interpreters,
allows companies to obtain interpreting services for their deaf
patients, clients and customers in rural areas nationwide. The
costs of travel and last minute cancellations can now be minimized
by taking advantage of state of the art technology while remaining
compliant with the Americans with Disabilities Act.
Owings
Mills, Maryland - May 6, 2009 - We Interpret Linked announces
the opening of a call center in Owings Mills to provide access
to communication during interactions between Deaf and Hearing
individuals. Through state of the art Video Phone technology,
hospitals, businesses, school districts and government organizations
can obtain the services of an interpreter 24 hours a day, 7 days
a week. Title III of the Americans with Disabilities Act has mandated
that communication access be provided by all private companies
to allow for equal access to all citizens who use alternative
means of communicating. The new call center allows a single location
to employ up to 20 full time interpreters available to consumers
across the country at the touch of a button.
Although
the preferred method of communication varies depending on individual
preferences, the most common communication support service is
that of an interpreter. In areas such as the Washington / Baltimore
metro area, interpreters are in high demand and short supply.
Often interpreters are not available and the situation is magnified
by the fact that interpreters can spend as much as half of their
day traveling from job to job. Costs of travel time and mileage
are often passed on to the company responsible for paying for
this service. “Citizens and businesses in rural areas of
the country have difficulty locating interpreters within a reasonable
travel distance,” says David Stephenson, President of Maryland
Interpreting Services. Even in the most remote locations, interpreters
are now available and companies can benefit by availing their
goods and services to a larger community of customers. According
to Gallaudet University, there are over 10 Million Deaf and Hard
of Hearing individuals, potential customers currently underserved
in America today.
About WeInterpret.Net
Maryland
Interpreting Services, a Maryland corporation doing business as
WeInterpret.Net and WeInterpretLinked.Com was established in 1996.
Owner and President, David Stephenson is a nationally certified
interpreter. Since its establishment, it has provided some 6 million
hours of interpreting services to some 900 customers through offices
in Utah, Virginia, Maryland and New Mexico. Staff Interpreters
and Independent Sub-Contractors numbering over 1000 provide on-site
interpreting and VRI operation since 2007.
About Video Remote Interpreting
IP
based video and audio communication technology allows an interpreter
in a call center to be seen and heard at a remote site wherever
business interactions occur between Deaf and Hearing persons.
A light weight, portable Video Phone is required at the business
site and at the call center interpreter work station. High speed
Internet service is required at both sites as well.
Contact Details: Brian Ambrose, CI & CT
Senior Manager, WeInterpretLinked
11155 Dolfield Blvd Ste. 202
Owings Mills MD 21117
brian@WeInterpret.Net
www.WeInterpret.Net
www.WeInterpretLinked.com
1-877-788-8454
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